Privacy Policy

Effective Date: 01 November 2025

1. Data Controller

2. Information We Collect

• Feedback Through “Contact Us” Form. When you submit feedback through our “Contact Us” form, we collect your name, your our email address, and the content of your feedback or inquiry.
• Payment Information. When you purchase a Cyprus Pass Voucher via Viva Wallet, we collect your name and email address (as provided to Viva Wallet).
• Payment details. These are processed securely by Viva Wallet. We do not store credit card or banking information.
• Website Usage Data. We may collect technical data such as your IP address, browser type, device type, referring website, pages visited and time spent on our site. This data is collected through cookies for analytics purposes.

3. How We Use Your Data

• To Respond to Feedback. We use the information provided through the “Contact Us” form to respond to your inquiries, improve our services and website, and process Payments.
• Payment details provided to Viva Wallet are used to process transactions and deliver Cyprus Pass Vouchers
• For Analytics. We analyze website usage data to improve user experience and website functionality.

4. Legal Basis for Processing

• Consent for feedback submitted via the “Contact Us” form.
• Contractual obligation pertaining to processing payments and delivering digital discount coupons.
• Legitimate interests concerning website analytics and improvement of our services.

5. Data Sharing

• Viva Wallet for payment processing (subject to their privacy policy).
• Trusted service providers for analytics or website maintenance.

6. Data Retention

• Feedback data are retained for 12 months after resolution or as required by law.
• Payment data are retained as required by tax and accounting laws.
• Analytics data are retained for up to 26 months for trend analysis.

7. Cookies

8. Changes to This Privacy Policy

9. Contact Us